Author: Andrew Foulsham Date: To: oxlug Subject: Re: [OxLUG] Thunderbird setup
>>> "Colin Lloyd" <crl@???> 10/07/2008 15:45 >>> >I had Thunderbird working and then upgraded to openSUSE 10.3, moved my Thunderbird default folder
>across and now I get this message when trying to get my company emails. Background is also that I have
>moved my email hosting as well.
>
>The message is: "Sending the password did not succeed. Mail server mail.environmetrics.co.uk responded.
>Authentication failed."
>
>This looks like a password problem but I have checked my password at my hosting firm and it agrees with
>what I am typing in.
>
>There is probably some confusion in my mind with who my incoming and outgoing servers are. Wasn't a
>problem when I used ntlworld.com for both.
>
>So further information to ponder:
>
> y ISP is still ntlworld.com but my company email and website host is streamline.net. My company email is
>colin@??? (although it seems I can use anything e.g. enquiry@, root@,etc )
>
>In Thunderbird, my email address is colin@???
>My outgoing Server (SMTP) is colin - smtp.ntlworld.com
>My POP Mail server is: mail.environmetrics.co.uk (on port 110)
>
>NB to myself: why is there no connection to streamline.net as any form of server? Who has to be aware of
>streamline.net as hosting my company email address? Is it ntlworld as my ISP and outgoing server? As you
>can see, this message passing is not my strong point - I was better when we used cleft sticks
>
>Is there anything glaringly wrong here - or should I continue with the wrong password angle.
A bit of digging into your DNS records shows that your MX records point to:
mailserver.environmetrics.co.uk 213.171.216.1
which is an alias for mail213-171-216-1.livemail.co.uk
Is that where you are attempting to retrieve your email from?
If not, I would look into your hosting provider's control panel and set where you want it to go...
For what it's worth, I set mail that's sent to a couple of addresses at my personal domain - foulsham.org.uk to go to 2 different POP/IMAP boxes. The NTL one is a catch-all and the one at my hosting provider is for a specific purpose (fairly high volume list activity - Freecycle). But that's at BlackCat Networks - now part of Mythic Beasts.
