Andrew wrote:
>A bit of digging into your DNS records shows that your MX records point to:
> mailserver.environmetrics.co.uk 213.171.216.1
>which is an alias for mail213-171-216-1.livemail.co.uk
>Is that where you are attempting to retrieve your email from?
I think that is mcp.livemail.co.uk which handles password changes for the streamline.net site. I this a clue?
Graham wrote:
>Try changing the password to something you know is wrong and then back to see
if you get a different message.
I have tried as suggested using knowingly erroneous passwords but I got exactly the same Thunderbird reply as for the "correct" password i.e.
"Sending the password did not succeed. Mail server mail.environmetrics.co.uk responded. Authentication failed."
But, I have tried a little harder:
I can access my emails through my hosting webmail portal with the email address and password that I thought would work. So these 2 parameters seem OK.
The support team at streamline.net have also accessed my email folder with supplied email address and password (I will change it once I sort this problem out).
I also did:
fetchmail environmetrics.co.uk -p pop3
which then requested a password - upon entering the "supposedly" correct one - get reply:
fetchmail: connection to environmetrics.co.uk:pop3 [213.171.218.150/110] failed: Connection refused.
POP3 connection to environmetrics.co.uk failed: Connection refused
fetchmail: Query status=2 (SOCKET)
Streamline.net support suggested I use Microsoft Outlook to see if that works - that really hurt.
If the above does not provide any clues, are there any suggestions other than Outlook to try e.g. Gmail, Kmail etc. although I am unfamiliar with these and don't want to expand my problems by getting bogged down in getting these to work.
Any other command-line suggestions?
Thanks in advance for any thoughts
Colin
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